How long will it take to receive my order? | Delivery times vary depending on your location and shipping method chosen. Typically, orders outside of Singapore will arrive within 2-4 weeks from the date of purchase. We will send you a tracking number once your order is shipped, so you can track your package and get an estimated delivery date. |
Can I cancel or modify my order after it’s been placed? | Unfortunately, we are not able to cancel or modify orders once they have been placed. Please review your order carefully before submitting it to avoid any errors or issues. |
What is your return policy? | We do not accept returns or offer refunds at this time. Please carefully review your order before submitting it to ensure that you are satisfied with your purchase |
Do you offer international shipping? | Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location. Shipping fees will be shown on checkout. |
How do I track my order? | We will send you a tracking number via email once your order has been shipped. You can use this tracking number to track your package and get an estimated delivery date. |
What payment methods do you accept? | We accept all major credit cards. |
How can I contact you? | You may drop an email to us at hello@thesquarec.com |